Privacy Policy

Effective Date: January 2026

At Azeon Luxury Chauffeur, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following data about you:

• Identity Data: First name, last name, title.
• Contact Data: Email address, telephone numbers.
• Transaction Data: Details about payments (processed securely via Stripe) and your booking history.
• Profile Data: Preferences, flight details, pickup/drop-off locations.

2. How We Use Your Data

We use your personal data exclusively for the following purposes:

• To manage and fulfill your chauffeur bookings.
• To process payments securely.
• To communicate with you regarding your journey (e.g., driver dispatch notifications).
• To comply with our legal obligations as a licensed Private Hire Operator.

3. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Payment transactions are fully encrypted and handled by Stripe. We do not store your credit card details on our servers.

4. Third-Party Sharing

We do not sell, trade, or rent your personal data to third parties. Data is only shared with our carefully vetted chauffeurs (strictly for fulfilling your journey) and trusted service providers (e.g., Stripe for payments) who are also bound by strict confidentiality and GDPR compliance.

5. Your Legal Rights

Under the UK GDPR, you have the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data (subject to our legal retention requirements as an operator).

To exercise any of these rights, please contact us at bookings@azeon.co.uk.